How the ICO’s £183m BA fine should focus businesses on sharpening cyber skills at speed
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Between 21 August and 5 September last year, hackers stole customer data including names, addresses, email addresses and payment card details from UK-based airline British Airways (BA). The data was taken from roughly 380,000 unique transactions that occurred across both ba.com and the airline’s app. According to the Information Commissioner’s Office (ICO), the company’s ‘poor security arrangements’ were to blame for the incident. The ICO consequently fined BA a record-breaking £183m, which dwarfs the previous record fine of £500,000 (paid by Facebook in relation to the 2018 Cambridge Analytica scandal).