Platform Status
We continuously monitor our platform for performance issues. Should there be any interruptions in service, we will let you know here. You can also find information about scheduled maintenance and expected downtime.
Current platform status: Medium impact issue affecting practical labs in Microsoft Edge browser.
| Date | Issue | Feature | Severity | Status |
|---|---|---|---|---|
| 11th November 2019 | There is a current issue where keyboard presses are not being recognised in practical labs in the Microsoft Edge browser. | Practical Labs | Medium | Ongoing |
| 5th September 2019 | We experienced issues with all Secure Coding labs. Our team are investigating the issue. | Secure Coding Labs | Medium | Resolved |
| 28th August 2019 | We are currently experiencing an issue affecting mouse input within practical labs. | Labs | Medium | Resolved |
| 30th July 2019 | We are receiving reports that EC2 labs are not loading. Our team are looking into this issue. | Labs | Medium | Resolved |
| 23rd July 2019 | We have received reports that some users are experiencing issues when viewing the leaderboard and objectives. | Leaderboard and Objectives | Medium | Resolved |
| 4th April 2019 | We received a number of reports of intermittent 500 errors on the platform, which led to an investigation by the platform and operation teams. We have resolved this by recovering from a failing Kubernetes node and implementing a more graceful deployment system. We also implemented monitoring alerts on Kubernetes nodes, which will allow us to take a more proactive approach with resolving failing nodes incidents in the future. | Entire Platform | Medium | Resolved |
Scheduled maintenance
Tuesday 19th November 2019 at 7am UTC: We are performing scheduled maintenance on the Immersive Labs platform on Tuesday 19th November 2019 between 7am and 8am UTC. You will be able to log in at this time but practical labs will be inaccessible.
Experiencing issues?
Should you experience any issues on the platform that are not listed above, please email our Support Team on support@immersivelabs.com.