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Cookie Policy

Last Updated:
February 29, 2024

This Cookie Policy explains what cookies are, how we use them on the Immersive website (the Website) and on the Immersive Platform (the Platform), and your options for controlling them. Our Website and Platform use cookies to distinguish you from other users and help us deliver a good browsing experience, whilst also allowing us to improve their overall quality. By continuing to browse the Website or Platform, you are agreeing to our use of cookies.

1.

What are Cookies?

Cookies are small pieces of information that include a unique reference code that a website transfers to your device to store and sometimes track information about you. A number of cookies we use last only for the duration of your web session ('session cookies') and expire when you close your browser. Other cookies are used, for example, to remember you when you return to the site and will last for longer ('persistent Cookies') Cookies are uniquely assigned to your device and are sent back to the originating website on each subsequent visit (if they last longer than a web session) or to another website that recognizes that cookie.

You can learn more about cookies in general by visiting www.allaboutcookies.org. This site provides more useful information on what they are and how to block them using different types of browsers. For information on interest-based advertising and the measures you can take to protect your privacy online, you can visit www.youronlinechoices.com.

Our Platform and Website use first-party and third-party cookies to provide services and resources you may have requested during your navigation. We classify these cookies into the following categories:

  • Strictly necessary cookies are those that provide the service, application, and other essential functionalities of our Website or Platform.
  • Functional cookies are those that provide enhanced performance for some Website or Platform resources and services and sometimes adopt a higher level of personalization of user experience.
  • Performance cookies provide quantitative measurements of our Website and Platform and their resources, which are used for purposes like troubleshooting and analytics.
  • Targeting cookies as the ones to provide behavioral advertising and re-marketing of analytical data.
  • 2.

    What Cookies do we use on the Platform?

    The content of this section applies specifically to our Platform environment (e.g., immersivelabs.online).

    Strictly Necessary Cookies

    These cookies are set to provide the service, application, or resource requested. Without these cookies, your request cannot be delivered appropriately, and our Website or Platform may not function as expected or in a secure way. These trackers are set to manage essential actions, such as requesting website visual elements, page resources, or user login/logoff. We can also use these cookies to set up essential functionalities to guarantee the security and efficiency of the service requested, like authentication and load balancer requests.

    Host Cookie Name Cookies Used Expiration Function
    Immersivelabs.online _dd_s First-party When the browsing session ends. Used to group all events generated from a unique user session across multiple pages. It contains the current session ID, whether the session is excluded from sampling, and the expiration date of the session.
    Onetrust.com cookie_preferences_set First-party 1 year Allows us to know that you’ve saved your cookie consent settings.
    Onetrust.com cookie_preferences First-party When the browsing session ends.

    Functional Cookies

    These cookies are set by us or by third-party service providers we use to implement additional functionalities or to enhance features and performance. However, they are not directly related to the service you requested. The services and functionalities implemented by these cookies support features like an automatically filled text box, live web chat platform, non-necessary forms, and optional security parameters like a single sign-on (SSO).

    Host Cookie Name Cookies Used Expiration Function
    Immersivelabs.online user-last-visit First-party 1 year Records the date of the user’s last visit based on the last activity cookie.

    Analytical / Performance

    These cookies are set to provide quantitative measures of Website and Platform visitors. Information collected with these cookies is used in operations to measure website or software Key Performance Indicators (KPIs), such as for Website or Platform performance, troubleshooting, or analytics. With these cookies, we can count visits and traffic sources to improve the performance of our Website and our ads and Platform. If you do not allow these cookies, we will not know when you have visited our website.

    Host Cookie Name Cookies Used Expiration Function
    Immersivelabs.online apt.sid First-party 30 mins of inactivity This is a PX Cookie from Gainsight. It collects aggregated information of your session, such as your browsing time, access metrics (open, forwards, clicks), timestamp for your activity, and Platform usage history.
    apt.uid First-party 1 year This is a PX Cookie from Gainsight. It aggregates the information collected from each session in a single reference based on your Tenant GUID. This information is used to provide customized services based in the experience you have using our application as well as to improve your usage of our product. You can find more information below in the subsection “The use of Gainsight services”.
    _ga First-party 2 years Registers a unique ID that allows us to distinguish one visitor from another and store and count page views.
    _ga_9D7942LRR8 First-party 2 years Registers a unique ID that allows us to distinguish one visitor from another.

    3.

    What Cookies do we use on the Website?

    The content of this section applies specifically to our website (e.g., immersivelabs.com).

    Strictly Necessary Cookies

    These cookies are set to provide the service, application, or resource requested. Without these cookies, your request cannot be delivered appropriately, and our Website or Platform may not function as expected or in a secure way. These trackers are set to manage essential actions, such as requesting website visual elements, page resources, or user login/logoff. We can also use these cookies to set up essential functionalities to guarantee the security and efficiency of the service requested, like authentication and load balancer requests.

    Host Cookie Name Cookies Used Expiration Function
    Immersivelabs.online Optanon Consent First-party 1 year This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies our Website uses and whether visitors have given or withdrawn consent for the use of each category. This enables us to prevent cookies in each category from being set in the user’s browser when consent is not given.
    Optanon AlertBox Closed First-party 1 year This cookie is set by the cookie compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and sometimes only when they actively close the notice down. It enables us to not show the message more than once to a user.
    _dc_gtm_UA-xxxxxxxx First-party A few seconds This cookie is associated with Google Tag Manager to load other scripts and code into a page. Without it, other scripts may not function correctly.
    g2crowd.com __cf_bm Third-party A few seconds This cookie helps manage incoming traffic that matches criteria associated with bots.

    Functional Cookies

    These cookies are set by us or by third-party service providers we use to implement additional functionalities or to enhance features and performance. However, they are not directly related to the service you requested. The services and functionalities implemented by these cookies support features like an automatically filled text box, live web chat platform, non-necessary forms, and optional security parameters.

    Host Cookie Name Cookies Used Expiration Function
    Immersivelabs.online hubspotuk First-party 5 months The cookie’s purpose is user authentication. As a persistent rather than a session cookie it cannot be classified as Strictly Necessary.
    _gd############# First-party 2 years This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program.

    Analytical / Performance Cookies

    These cookies are set to provide quantitative measures of Website and Platform visitors. Information collected with these cookies is used in operations to measure website or software Key Performance Indicators (KPIs), such as for Website or Platform performance, troubleshooting, or analytics. With these cookies, we can count visits and traffic sources to improve the performance of our Website and our ads and Platform. If you do not allow these cookies, we will not know when you have visited our website.

    Host Cookie Name Cookies Used Expiration Function
    Immersivelabs.com apt.sid First-party 1 year This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for our Website analytics reports.
    _hjSessionUser_2393129 First-party 1 year This cookie ensures that behavior in subsequent visits to our Website will be attributed to the same user ID.
    _gid First-party A few seconds This cookie stores and updates a unique value for each page visited by a user of the Website.
    _hjFirstSeen First-party A few seconds Identifies a new user's first session on the Website.
    AMP_TOKEN_ First-party A few seconds This cookie contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
    _hjSession_2393129 First-party A few seconds A cookie that holds the current session data. This ensures that subsequent requests within the session window will be attributed to the same session.
    _gclxxxx First-party 2 months Google conversion tracking cookie
    _ga_xxxxxxxxxx First-party 1 year To generate statistical data on how the visitor uses the Website
    __hssc First-party A few seconds Used for website analytics.
    __hstc First-party 5 months Used for website analytics.
    _hjTLDTest First-party Session Enables cookies to be shared across subdomains.
    _hjAbsoluteSessionInProgress First-party A few seconds This cookie is used to detect the first pageview session of a user.
    __hssrc First-party Session Used for website analytics.
    tracking.g2crowd.com _session_id Third-party 13 days This cookie creates an interim session ID used as an in-session user ID.
    linkedin.com AnalyticsSyncHistory Third-party 1 month Used for website analytics.

    Targeting Cookies

    Our advertising partners set these cookies to provide behavioral advertising and re-marketing analytical data. They collect any type of browsing information necessary to create profiles and understand user habits to develop an individual and specific advertising routine. The profile created regarding your browsing interest and behavior is used to customize the ads you see when you access other websites.

    Host Cookie Name Cookies Used Expiration Function
    Immersivelabs.com ln_or First-party A few seconds This is a LinkedIn cookie used to determine if Oribi analytics can be carried out on a specific domain.
    6sc.co 6suuid Third-party 1 year This cookie is primarily used for tracking and targeted advertising.
    t.co muc_ads Third-party 1 year This cookie is primarily used for tracking and targeted advertising.
    doubleclick.net test_cookie Third-party A few seconds This cookie is set by DoubleClick (which is owned by Google) to determine if the website visitor's browser supports cookies.
    linkedin.com bcookies First-party 2 years This cookie contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service.
    lidc Third-party A few seconds This cookie is primarily used for tracking and targeted advertising.
    li_gc Third-party 1 year This cookie is primarily used for tracking and targeted advertising.
    bscookie Third-party 2 years This cookie is primarily used for tracking and targeted advertising.
    twitter.com personalization_id Third-party 1 year This cookie is primarily used for tracking and targeted advertising.
    linkedin.com li_sugr Third-party 2 months This cookie is primarily used for tracking and targeted advertising.
    doubleclick.net IDE Third-party 1 year This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange.
    linkedin.com UserMatchHistory Third-party 1 month This cookie is used to track visitors so that more relevant ads can be presented based on the visitor's preferences.

    4.

    Your Choices

    Some cookies may be controlled by using your web browser settings. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to erase cookies or prevent automatic acceptance. Please note, however, that if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Website and/or Platform.

    5.

    Changes

    We may change the type of third-party service providers that place cookies on our Platform and Website and amend this Cookie Policy at any time by posting the amended version on our Website. Unless applicable laws require additional notice or consent, this will serve as your notification of these changes.

    Some of the provisions in this Cookie Policy may also be superseded by provisions or notices published elsewhere on our Website.

    6.

    Changes

    If you have any questions or concerns, please contact us at legal@immersivelabs.com.

    This Cookie Policy was updated in February 2024. For previous versions, please email legal@immersivelabs.com.

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