Who owns end-user data?

Under the UK & EU GDPR, the customer is the controller of end-user personal data, and Immersive Labs is a processor for processing activities including enabling and assisting customers and their end-users access and use of the platform, responding to customer inquiries and providing support for reporting. This means that throughout a customer’s subscription to the Immersive Labs platform, the customer retains ownership of and control over the end-user data in its account.