security and privacy faq
How does Immersive Labs handle secure file sharing data?
Learn more here: Secure File Sharing [...]
Does Immersive Labs have a formal process in place to address updates to privacy laws, regulations and regulatory guidance?
Yes, we ensure that we stay on top of emerging [...]
Does Immersive Labs have a privacy program?
Yes. Privacy at Immersive Labs is managed by the Legal [...]
How long does Immersive Labs retain end-user data?
Our retention policy is 12 months following the closure of [...]
Who are Immersive Labs’ sub-processors?
We maintain an up-to-date list of the names and [...]
Does Immersive Labs process end-user data for its own purposes?
Yes, there are occasions where Immersive Labs uses customer and [...]
Who owns end-user data?
Under the UK & EU GDPR, the customer is the [...]
How does Immersive Labs use end-user data on behalf of its customers?
We use end-user data to enable and assist customers and [...]
What data does Immersive Labs process?
We process minimal personal data when our end-users register [...]
Does Immersive Labs have a Privacy Notice?
Yes, it can be found here. [...]
Which privacy laws and frameworks do Immersive Labs adhere to?
We map our privacy framework predominantly to the requirements of [...]
